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Less repetitive admin. Clearer next steps.

Business workflow automation

We help Sheffield and UK businesses connect their tools and automate defined, repeatable processes. Start with one workflow where manual copying, missed handovers or inconsistent follow-up is slowing the team down.

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An enquiry workflow, explained

A typical workflow can take a new website enquiry, create a CRM record, send an approved acknowledgement, assign a staff task and schedule a follow-up reminder. The exact steps depend on your tools and business rules. Commercial cleaning enquiries, for example, may need a survey request and human review before a quote is issued.

Standard workflow setup: £750

The standard package covers one process connecting up to two apps, with one trigger and up to five actions. It includes process and field mapping, configuration, failure alerts, agreed tests, a manual fallback, an operating guide and a 60-minute handover. Simple one-app rules start at £450; the guide range for one defined process is £450–£1,200.

Custom workflows and integrations

Branching rules, additional workflows and custom APIs require separate discovery and quotation. Before committing, we review whether the apps provide suitable integrations, what access is needed and how failures should be handled. You approve customer-facing messages and business rules. Historical data cleansing, software subscriptions, SMS and email usage are additional.

Combine your website and enquiry process

The £2,250 Website & Enquiry Automation package combines the five-page Local Business Website with one standard workflow, a CRM pipeline and testing of the complete enquiry journey. The planning timeframe is three to five weeks after required inputs are received. Monthly website care and workflow support are optional and charged separately.

Support when the process is live

Workflow monitoring starts at £49 per month for one workflow, with failure alerts, a monthly test and 15 minutes of changes. Larger support plans are available. Human support is during agreed business hours, with an initial response target within two business days. Automation should have a manual fallback so staff know what to do if an integration stops working.

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